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I despise the music just because they always play it at the highest possible volume. I have to turn it down to the lowest point in my telephone, to be able to endure it at all. Then when a human voice appears, I hardly hear it.
My favourite is the barely in range radio station. Besides that, who in the blue fuck tried to play music through an audio channel that is severely bandwidth restricted and filtered for voice, music over the phone has never ever worked well.
Right?? Once the hold music starts, I set my phone to speaker at a low volume just so I can hear it playing while I place it on my desk. Then someone finally picks up and I don’t notice they’re already talking.
It's easier to listen for when the music stops...