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Slrpnk instance is down till mid July; they might relaunch their server on piefed.
(programming.dev)
This is a most excellent place for technology news and articles.
Slrpnk.net admin here.
The failure seems to have been in the main firewall, if it had been the server itself we could have easily restored it on another server from the backups on another machine. But as it stands, remote access is entirely cut off.
There usually is another person with hardware access, but they are on summer holidays. This seemed like an acceptable risk at the time...
An off-site backup would have been nice of course, but due to the costs involved in running an Lemmy instance of that size on a rented server, it would have not been a great option either.
I have plans to add a KVM to the main firewall via a secondary connection, but even that might have not helped in this case. I'll know more when I have physical access again.
Is it run out of a private residence? How could it happen if it’s in a real data center…?
It is run from a private residence in the DIY punk spririt (and this also allows us to run of a local solar PV system), but more or less the same would happen if you rent rack-space in a "real" data-center. Only if you rent a managed server or VPS someone else will be responsible to fix such issue and this comes at a significantly higher cost at the scale we operate at (slrpnk is part of a bigger project that also hosts other services).
If you rent rack space, you can at least call the DC to send someone to reboot it or smt.
Sure, but they will not replace hardware and set up remote access for you, which seems like this would have been required in this case.
I've done a lot of SysAdmin and DCOps stuff in the past so, thought I'd give you some plausible suggestions (haven't dug deep into Lemmy DB stuff and DNS/Federation of the stack, so not sure all is practical).
Scenario 1 - Preserve and merge when access is restored
Setup
robak.slrpnk.net
andslrpnk.net
and point DNS appropriately.Merge!
Scenario 2 - Server is in DC or Admin able to facilitate access
Appreciate the answer and the detail. Good luck getting it all resolved.