this post was submitted on 25 Jun 2025
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[–] philthi@lemmy.world 5 points 15 hours ago* (last edited 11 hours ago) (39 children)

Fuck these guys... Seriously. I bought a phone off of them hyped at the idea of the ethics. It didn't work on arrival. Over 3 months later and not one single reply to my helpdesk request (other than the Automated acknowledgement of receipt).

Unbelievably bad user experience, I went from hyped at the concept of reducing my production of electronic waste to beyond disappointed at a brutally bad user experience.

Then to make matters worse, it is difficult to source spare parts for the fairphone 4 (according to a friend of mine who owns one that he bought a while ago)... Like is that not the entire point of the phone, reduced consumption of new phones by supporting repairs. If you're going to stop producing the spares at least release the patents then.. if you really believe in the promoted ideals that you spout... Which they clearly do not.

It turns out that it's just another money hungry company hell bent on burning the planet down to see a line go up, as far as I'm concerned. All gaff to sell shite phones at higher prices.

Do not buy.

[–] kopasz7@sh.itjust.works 28 points 15 hours ago (20 children)

All I needed to know was when they released their BT earbuds just when the jack port got removed to figure out where their priorities are.

[–] xeekei@lemmy.zip 8 points 13 hours ago (11 children)

Of course they're gonna offer BT earbuds if there's no audio jack? Or did you want them included or something? A lot of people here are way angrier than justified.

[–] kopasz7@sh.itjust.works 1 points 13 hours ago* (last edited 13 hours ago) (1 children)

Of course they are going to offer dongles too! The profit margins are way better on those. Fuck what the users want, we want money!

Louis Rossman on the topic: https://www.youtube.com/watch?v=bRdL0StldJM

[–] xeekei@lemmy.zip 3 points 13 hours ago (3 children)

Louis Rossman is a perfect example of someone who's angry all the time.

[–] kopasz7@sh.itjust.works 5 points 13 hours ago (1 children)

And an attack on his character is of zero relevance to the topic of Fairphone and jack ports.

[–] xeekei@lemmy.zip 2 points 12 hours ago (1 children)

I would say having a headphone jack is better than not having one, but stop short of crying conspiracy. You would feel better if they didn't sell BT earbuds?

[–] kopasz7@sh.itjust.works 5 points 12 hours ago* (last edited 12 hours ago)

I'm saying it is very hypocritical and goes against their brand. If they simply came out and said: Look guys making phones sustainably cost too much, we need to sell higher margin items like dongles, BT earbuds and cases to have enough cashflow to continue manufacturing and R&D.

Ok, fair enough. I would say.

But trying to justify and greenwashing the whole ordeal is insulting. The tactic is straight out of Apple's "Think different" book. Paying more for reduced functionality. Only for them to sell you more accessories for even more money.

[–] ipkpjersi@lemmy.ml 2 points 12 hours ago

Is he wrong though?

[–] hcbxzz@lemmy.world 2 points 12 hours ago (1 children)
[–] xeekei@lemmy.zip 4 points 12 hours ago (1 children)

No.

Two identical replies from two different accounts at the same time makes me think I'm responding to a bot, tho.

[–] ipkpjersi@lemmy.ml 3 points 11 hours ago* (last edited 11 hours ago)

Just unfortunate timing I would think lol

Great minds think alike I guess.

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