this post was submitted on 29 Jul 2025
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It's on brand. I pity the fool that doesn't know hertz is a fucked up rental agency
Isn't this the same company that called the police on legitimate customers after they messed up the paperwork?
Yes. And yes. And a short search shows quite a few blunders.
Edit. Autocorrect
And the company that charges "gas refueling fees" for a fully charged EV.
https://www.thestreet.com/electric-vehicles/hertz-charged-a-loyal-customer-a-277-surcharge-for-gas-in-a-tesla-rental
Holy shit. The contract that dude signed had a maximum fee of $35 for EV recharge, yet they charged him $277 and claimed the contract allowed that. Thankfully, the worst I've had from Hertz is they just told me to fuck off and didn't give me my reserved vehicle.
And here I thought they just didn't like me... WTF kind of business is this lol
Seinfeld even covered this decades ago, so it's nothing new. Somehow the business model works? I don't get it either; Captive audience I guess.
Business travel presumably and they don't fuck them over?
I'm not unconvinced that it isn't just an elaborate money laundering company
They charged me for a broken windshield, which I paid and then wouldn't provide me a receipt for my insurance company. Then to top it off, they turned me into a collections agency because they said I didn't pay for the windshield. I will never rent from them again.
And I will take this as my cue to mention that Hertz, Dollar and Thrifty are all the same company and they will each of them take every opportunity possible to fuck you.
They're all rather shitty tbh, with some regional variation