this post was submitted on 24 Aug 2025
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89
Microsoft asks customers for feedback on reported SSD failures (www.bleepingcomputer.com)
submitted 4 months ago by themachinestops@lemmy.dbzer0.com to c/technology@lemmy.world
11 comments fedilink hide all child comments
 

a Microsoft programmer asks a programmer of another company: "Tests? What tests? Don't you have clients for that"

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[–] infeeeee@lemmy.zip 57 points 4 months ago* (last edited 4 months ago) (3 children)

Wait. The point of the unbelievable amount of telemetry you can't even disable was to collect info in situations like this. Right? Why is there telemetry if they have to ask?

Edit: title of the article is a bit misleading, as I obviously commented before reading the article.

The "another" company they are in contacting is Phison, the manufacturer of thr affected controllers, so it doesn't sound as bad as from the title

[–] 1D10@lemmy.world 6 points 4 months ago (2 children)

They have received no official reports, and cannot reproduce the issue. I'm betting this is a case of a couple drives failing and then everyone screaming at MS without any verification.

[–] themachinestops@lemmy.dbzer0.com 18 points 4 months ago* (last edited 1 month ago) (2 children)

.

[–] Rhaedas@fedia.io 10 points 4 months ago

They literally went "why having testing, when production gives us more data?"

[–] SpaceNoodle@lemmy.world 6 points 4 months ago

So they should be fucking paying us to be testing for them.

[–] huquad@lemmy.ml 4 points 4 months ago

This will help them keep the (reported) number of incidents down. Only a fraction of people will report it.

[–] TheRealKuni@piefed.social 2 points 4 months ago

Even if the headline weren’t misleading, I wouldn’t be shocked if they have a hard time getting telemetry reports from failed drives from users if the OS is installed on said drive.

Then again, a modern OS should be able to phone home with a crash report as it crashes depending on what has failed, so I guess I’ve talked myself out of that hypothetical lack of shock.

So…disregard this. 😅