this post was submitted on 04 Sep 2025
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The only solution for that which I see is taking photos of the labels for every product taken off the shelf, but that's quite the imposition obviously. Trouble is there are no laws guiding these practices, and the result is going to be quite the mess for customers to understand.
In my opinion, the best purchasing experience for this type of shopping is using a handheld device with which you both scan the product as you take it off the shelf, and also process payment on your way to the exit. No cashier lines, and even better, no more unloading and repacking of your items just to purchase them. From the shelf into your bag, only back out again in your kitchen.
On another note, it boggles my mind to see the square footage used by all these self checkout machines when these terminal systems exist. Sadly I've never used one in North America. This is an aspect of shopping that could make me loyal to a single vendor. I would actually install the vendor's phone app if they built in this functionality instead of having these terminals.
I didn't give the privacy concern much thought in the moment, mainly thinking how useless and poorly designed those apps usually are, but I do agree.
Considering it now, I do have loyalty cards in my company vehicle for certain things, primarily fuel, and those of course remain in that vehicle as they serve no other purpose. Perhaps keeping an old phone for purposes of doing this scanning thing might be ideal. Though ideally I'd imagine a few dedicated handheld terminals kept in store for redundancy purposes.
Speaking of redundancy, you're right about paying in cash. Perhaps as easy as a 'cash' button and it would send the purchase total to a customer service desk. Around here, all grocers have a 'cashier' desk where you get lottery tickets and gift cards and such.
Though it would be funny to see these handheld terminals have a compartment to accept notes and coins haha.