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And I, too, am embarrassed on behalf of the tech industry — by our collective failure.
It's not usually failure though: it's success in something that's deliberately hostile, abusive and exploitative towards users. Failure world be to try to serve the user and get it wrong. But modern tech is designed to serve capital, not users, and on those terms it is succeeding.
Well the percentage of low quality shit is dramatically increasing because the people shitting it out don't know the first thing about building software.
That and the more established large contingent of people see software as a means to, directly or indirectly, extract money from people and not solve problems