this post was submitted on 26 Sep 2025
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Europe

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Europe community on dbzer0. Intended to be a place to discuss European news, politics, or just general topics from a European perspective. Since this is on dbzer0 expect the community to lean more leftist-anarchist but a wide range of views are accepted here (within reason).

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Note: Trying to find loopholes or whataboutery to see what is or isn't genocide denial or Zionism will be treated as a violation of this rule. Don't test us.

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cross-posted from: https://scribe.disroot.org/post/4753399

The Digital Fairness Act aims to strengthen protection and digital fairness for consumers, while ensuring a level playing field and simplifying rules for businesses in the EU. It will address specific challenges as well as harmful practices that consumers face online, such as deceptive or manipulative interface design, misleading marketing by social media influencers, addictive design of digital products and unfair personalisation practices, especially where consumer vulnerabilities are exploited for commercial purposes.

An example of a deceptive design is the "hard to cancel" (aka "Roach Motel") pattern where it is easy to sign up for a service or subscription, but very difficult to cancel it, as it is demonstrated in this brief example by the New York Times.

Just yesterday, on 25 September, Amazon settled a legal complaint with a 2.5 billion euro payment over similar illegal practices after 17 consumer rights organizations from Europe and the U.S. had filed a legal complaint in 2021 against Amazon. Although a first timid step, it is a major win for a transatlantic consumer protection system.

The complaint was based on the initial report by the Norwegian Consumer Council (NCC) arguing Amazon puts obstacles in the way of consumers who wish to unsubscribe from its Amazon Prime service.

To avoid such deceptive patterns and manipulative designs, the EU plans to introduce the Digital Fairness Act.

The call for public consultation on the Digital Fairness Act is open until 24 October 2025.

[Edit title for clarity.]

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