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United argues 'window seat' does not mean 'seat with a window' (aerospaceglobalnews.com)

submitted 3 days ago by bytesonbike@discuss.online to c/nottheonion@lemmy.world

204 comments fedilink hide all child comments

In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

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[–] toppy@lemy.lol 1 points 3 days ago

Ha ha ha.

[–] devolution@lemmy.world 3 points 3 days ago (1 children)

Ummm what? United fixed this issue by removing all airline windows.

[–] chaosCruiser@futurology.today 2 points 3 days ago

Try could also remove all the seats. People can sit on the floor or whatever. Just shove them in like cattle, and charge for window seats that have no windows or seats.

[–] sem@piefed.blahaj.zone 1 points 3 days ago

🤔

[–] synae@lemmy.sdf.org -2 points 2 days ago (2 children)

It's easy to take the pedantic side and decry this as a foolish ruling but I counter that anyone that's been on a flight knows that not every "window" seat has a window. It's unfortunate that the common parlance doesn't match reality but that's how it is 🤷‍♂️

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[–] altphoto@lemmy.today -5 points 2 days ago (8 children)

If they made the windows really small but gave me good movies to watch, I'd watch the movie lol. Those windows must cost a fortune to carry around from place to place. Just remove the windows and replace them with a phone holder. For those of us who love watching around the window, why not provide a 40 MP camera that we can all hookup to via Bluetooth? We can take cool videos outside the plane. Maybe even pictures we never through about like a stabilized camera on the wing tip that takes video or photos of all the win...plane fuselage so you can tell your friends which part of the plane you were sitting at?

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