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Bloc’s justice commissioner says action needed to protect consumers from products sold on platforms such as Shein.

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[European Justice Commissioner] Michael McGrath [said] that the bloc was not protecting its citizens sufficiently from a rising tide of unsafe goods sent directly from China to customers’ homes.

“I am very concerned about the volume of unsafe products coming into the European Union. I think we have a duty to better protect EU citizens, and we also have a duty to European businesses to ensure that they are operating on a level playing field,” McGrath said.

The Irish commissioner said that “year in, year out” national authorities found products that were “very dangerous, with life-changing consequences for individuals” and which could “even cause loss of life”.

Customs and enforcement officers were overwhelmed, with only “a tiny proportion of the unsafe products coming into the European Union” being stopped, McGrath admitted. “That’s not good enough.”

Some 4.6bn low-value parcels entered the EU in 2024, and the number is continuing to double every two years, he said. Around 90 per cent come from China.

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He said when dangerous goods were identified, often by consumer groups, platforms usually got away with taking them off sale. “I think there needs to be a stronger deterrent,” he said.

Cosmetics and toys are among the most common types of products detected.

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Last month, Brussels said it was examining Shein’s sale of potentially illegal products, including childlike sex dolls and weapons, under its Digital Services Act, which regulates online content.

Brussels has asked for additional information from the company, which could lead to an in-depth investigation and fines.

It followed a move by Paris to suspend the site in France for allegedly advertising the products. France is also seeking to ban AliExpress, owned by Chinese tech group Alibaba, and Portugal-headquartered Joom for similar reasons.

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