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Every fucking doctors office: if you're late by 5 minutes you'll have to reschedule and we'll fine you $40.
Also every fucking doctors office: the doctor's running late, you'll have to wait another 30 minutes lol
If they charge you for your being late, they should have to pay you when they're late. Or at least waive the copay.
When the doctor is late I tell them they missed their appointment time and will need to reschedule, then I enjoy the time I took off work for an appointment. It doesn't happen often, but if it hits 10 minutes past when they should be seeing me, I assume they overbooked themselves and won't be giving me the attention I'm paying them for; we can reschedule.
If they charge you for your being late, they should have to pay you when theyβre late.
That's not how cartels work.
My dentist has had the nerve to add a "lateness will be charged at Β£1 per minute late" to the end of the reminder SMS messages... which I can understand to a certain degree, but the dentist didn't really like it when I suggested I get a discount of Β£1 per minute after the appointment time that the dentist called me through.
I know it's all bullshit but the double standard baffles me.
The dentists answer: "This might hurt a little. BZzzzZZZ!"
I suppose we can't bring a stun gun and give a good buzz right back to him.
How is that even legal?
Did they make you sign any TOS or something?
Nah.
It was probably unenforceable, and just a scare tactic.
Still absolute mince though.
My assumption is that it depends on whether you wish to return as a client. If you do, then hold your nose and pay, if you don't then ignore or dispute it.
Some doctors (mine also) started charging 10 euro extra if you don't show up.
I think that's fair since there is a shortage of doctors and it happens a lot causing long waiting times for others to get an appointment.
Had it recently when I got confused on the date.
Offered to pay the next time but he said I normally always show up so he let it be and asked the normal ridiculous 1 euro charge.
I like my doctor.
would get it at a doctor appointment , doctors should take their time examining patients and take a brake in between they are humans treating humans what I don't like is the Job Interview that let you waiting or stuck in a room for no reason
Testing your obedience and submission. I'd just get up and leave. If they don't treat you with respect before you even work there, you can imagine the rest.
My husband has been with a singular doctor for like almost 40 years now. Wait times have swing wildly over the years, all depending on who is actually running the business.
When he started, doctor self owned and wait times were low. The various corps that run it now have changed...a lot...and have swung from reasonable to two hours. It's terrible.
I think you have identified the issue. It's not doctors being rubbish or vindictive, it's the system which contols those doctors trying to maximise profit (or minimise cost).
Doctors are an expensive resource, which means the system will invariably trend towards keeping them utilised 100% of the time. So we get back-to-back appointments with zero slack, and if customers have to wait then so be it.
And they can get away with it because healthcare isn't like a cup of coffee. You can't just go down the street to a different place. Providers know that changing doctor takes time (if it's even possible for you at all) and so they aren't incentivised to care about the patient's waiting time much at all.
I bring this up every time (and I recognize it's a joke in this context) but I need to emphasize it's administrations fault, not the doctor, usually. They force 15 minute appointments and a full schedule, which is simply not enough if anything complex takes more time. And that delay grows and grows throughout the day. You will get the worst delay right before lunch or right before the office closes, because you get to feel the extent of every delay combined
Note that the reduced delay after lunch happens if (as is usual) the doctor skips lunch. Medicine seems like a miserable profession for most specialties. Maybe my career is going to end soon because of AI, but I'm still so glad that I'm a software developer. I get paid a good fraction of what doctors get, but I'm treated so much better.
So... Take the appointment right after lunch, and cancel 30 mins before so our homie family doc can eat in peace? Got it.
Loveeee when that would happen (but they definitely will bill you for a last minute cancellation)
Please arrive 2 hours early for your flight which will be delayed 10 hours π«©
I had a specialist that would bill for a full hour to my insurance but I only saw them for maybe 10 minutes. They got annoyed if I tried to ask any questions.
But they were sure to keep me in that room for a full hour. Always a nurse taking a full patient history, no matter how many times I went just to stretch out time and billing
This is a profoundly ignorant take, and I don't mean to come across as offensive. You clearly don't understand the time and energy going into your healthcare to justify that 1 hour being billed, and it's okay to be ignorant. But instead of complaining, consider researching first.
Start a timer on your phone when they walk in and show them. "Have a seat, doctor"
In the US, and in my experience, this is directly correlated to state color, and/or north/south. Southern states were horrible, northern are fantastic.
The south is seemingly on its own time schedule for everything
My favorite is hearing this from pro-usa healthcare ppl saying how communism be will be.
This has been a trope forever, but is it really still common? I usually get into a room within a few minutes of my appointment time. Then a tech takes my vitals and collects other info - which is part of the appointment and the doctor doesn't need to be there for it. Then a few minutes later the actual doctor shows up. I haven't timed it but it's not annoyingly long.
edit: American here
Primary care? No. I generally get in on time.
Specialists? JFC I waited an hour and a half one time for a literal BY LITERAL I MEAN LITERAL 2 minute appointment. I almost fucking left at the 1 hour mark but that's when they started telling me I was next. This place charges $50 for missed appointments without 48 hour notice too. And 10 minutes after your appointment time is considered missed if YOU'RE the one who is late.
Which all makes sense until they leave you in the waiting room for an hour and a half and you're left wondering if you can charge THEM for your damn time.
Specialists are a whole different ballgame. When my daughter got treated for a tumor (she got cured) we learned that "waiting" is cancer's middle name.
Really happy to hear of your daughters success in beating it.
Another American here.
My old doctor office had me waiting for over an hour in their dingy musty crowded waiting room, before I found out that they had somehow lost my checkin and had completely forgotten me. TWICE this happened.
Then I switched to a new practice that has brand new immaculate white brightly lit waiting rooms with free keurig coffee and juice and water bottles, and a big farmhouse door aesthetic. This place has NEVER had me waiting more than 20 minutes. I canβt fathom how the old place is still in business.
Edit: the new place has an official written policy that if you no-show to two or three appointments they will fire you as a patient. I respect that.
Second edit: The new place makes a big deal about how they are an βindependent medical practiceβ meaning they are not owned by the mega corporate hospital system that my former practice was owned by. Maybe thatβs the difference.
Well yeah in civilized countries it is the norm. You know, countries where you don't have to go into debt for multiple generations just cos u visisted the doctor once. That explains why in the US you don't have to wait - there simply aren't a lot of people who can afford to see a doctor.
And if I show up an hour and a half late, the doctor still won't be ready for me, but receptionist will tell me I missed my appointment time anyway, and will cancel my slot.
In the US, donβt forget the fee you get charged for missing your appointment time despite the fact it doesnβt work the other way around.
If you don't get in the little room--where you'll wait for at least an hour--45 minutes after you get there, then it takes even longer. There's a system. It's not a great system, but it's there.
Doctorβs offices are the DMV of today.
The most i've ever had to wait is 15 minutes, and i live in communist new Zealand
This feels like mostly an american thing, is pretty true here. They've fixed it in Canada and my time there was pretty limited, but in my experience fixed in Mexico too.
I have to force myself to only arrive 15 minutes early because I've got the "don't be late" thing where I'm usually a tad early.
Also, why give me a 1 pm appointment then, on the reminder message, tell me to get there 15 minutes early? I've got a schedule, too.
Only once or twice I felt their "arrive 15 minutes early" was justified, for filling out paperwork at an intake appointment. Aside from that, "please arrive 15 minutes early" is just their condescending way of letting us know they don't trust us to show up on time.
I wish they'd say if we have paperwork. I need to know if I should be panicking about unexpected levels of traffic or if that 15 minutes is going to save me.
imo, they should make 2 appointments, then. One for the physician and one, 15 minutes earlier, for the paperwork. Or at least give a heads up when you make the appointment, instead of 3 months later when they send your the reminder text.
My fav was a doc office that gave arrival times, not appointment times. When pressed, the appointment time was 30 minutes after the arrival time.
Im lucky. Ive been seeing the same doctor my whole life.
They know I live less than 5 mins from the office. At 30 before, they text me to check in over the phone. They then give me a time they actually want to see me. The office is usually running ahead of schedule, so its often a text just saying, 'head on over' and I just walk in and get escorted straight back to a nurse waiting to take my vitals.
Every. Single. Time.