this post was submitted on 15 Dec 2025
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An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
133 comments fedilink hide all child comments
 

An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] bytesonbike@discuss.online 56 points 1 day ago* (last edited 1 day ago) (1 children)

I think the root issue is still real, regardless of how much koolaid this person drank.

  1. Person buys a gift card from a brick-and-mortar store
  2. Apple says its fraud
  3. Locks account and refuses to elaborate
[–] MudMan@fedia.io 23 points 1 day ago (1 children)

Agreed 100%. I think it's understandable to feel schadenfreude on someone this deeply embedded being bit by the arbitrary business practices of big corpo in a worst case scenario type of situation.

But the problem is the business practices, not the person being affected. The guy's job feeding Apples gargantuan content engine doesn't make this alright.

[–] merc@sh.itjust.works 7 points 20 hours ago

It's their fault for being born into a world where antitrust laws stopped being enforced a quarter of a century ago. They should do better.