this post was submitted on 19 Feb 2026
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Technology

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Oh no, Intel is moving customer support to AI (www.pcworld.com)
submitted 6 hours ago by commander@lemmy.world to c/technology@lemmy.world
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[–] Bluegrass_Addict@lemmy.ca 2 points 3 hours ago

YES!

I call Rogers for help in the past, and magically my service gets disconnected or they are just clueless about words and technical terms..

I call my ISP now, and they actually know things. almost like they have actual training on the services instead of jow to answer a phone and transfer.

20min calls from a real ISP, vs 60 minutes on hold to get some donkey that asks me to unplug the modem for 5 minutes like I haven't done it already... and they are then out of ideas and need to escalate and call back in 5 days or some trash.

I pay more to get real service, always.