this post was submitted on 26 Feb 2026
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268
Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 8 hours ago by UnderpantsWeevil@lemmy.world to c/technology@lemmy.world
100 comments fedilink hide all child comments
 

The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[–] mr_anny@sopuli.xyz 4 points 7 hours ago

This is HR issue. They should make AI to oversee what happens in recruit event.

For me employment is agreement between responsive adult and company which is also represented by responsible adult.

Why not let responsible adults just handle the work like reponsible adults with minimal distraction from the company?

HR should hire responsible adults who will to do the job right.

-- Ahh shit. It's money issue. You can't hire responsible adults on minimum wage. Minimum wage cover bare minimum of what is needed to handle the job. AI will not fix that.