this post was submitted on 12 Mar 2026
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We can only hope so.
I've suggested to my team a few times that we should start a new business developing "Atlassian, but good". They're up for it. So many of our wider business have never used "anything but Jira", and they can't see it for the steaming pile of shite that it is. Not just that it's a bad tool for developers, QE, project management or customer support, but they couldn't imagine anything that's better in any way, or how it would look if it didn't have so many issues.
Problem with being a business is that Atlassian isn't so much really a software company as much as they are a marketing thing that pretends to be software.
Agile consultants say "Atlassian", companies lap that up at the executive level and the employees roll with it because selecting Atlassian is "thought leadership". The people picking Atlassian are not the people using Atlassian. Paradoxically typical Atlassian rooted workflows are about as far from being actually agile as you can get.
As a future customer, please include high quality connectors to import legacy data from Jira and Confluence. We're going to need them. Thank you in advance.
Hi mate, fingers crossed for you and your teams.
Maybe start with Trac if it's still available. Freeware.
I always found Trac UI bad/unintuitive. I always disliked seeing Trac on a project.
If you were starting a new company what would you use instead of Jira?
Nothing, personally. Jira at our place only serves the bean counters in the programme management department. The data is a mess anyway, it just gives them the illusion of control.
I work in a large enterprise and most of our work is just stupid red tape satisfying processes and other teams' rules, many of which just exist to keep those teams employed. There's so much unnecessary work and BS going on.
So then how would you document changes, work, etc. as is required by SOC2, PCI, SARBOX and other auditing frameworks that businesses require?
We don't do any of those things. We're not even developers. We just use Jira to log hours (which is basically one big fantasy obviously)
That’s definitely not a problem of Jira. You’re hating the product, when most likely your ire would be drawn to any application you were using for such a fucked up process.
Probably but Jira makes it so hard.
For example if I type 1h 33m it's ok but 1h33m is not. It's just a really awkward UI.
If your employer is making you hand log your hours up to the minute, yeah you've got a lot of problems...
Considering they are talking about making a replacement service, probably just GitHub/codeberg/etc and collab edit docs and discussions at the start, and then eat your own dogfood.
Check out what microslop is doing to github. Codeberg though, that's an option!
I'd want better tickets for dev and bugs than github has, not sure the codeberg offering there if any
Hm. Bear with me. I've used jira on prem for a very long time and have used a multitude of other products.
Jira was quite good in comparison.
What am I missing?
(aside from the whole cloud requirement and atlassian behaving AI-shitty)
Jira Cloud isn't just the on-prem version of Jira where you're forced to use and pay for Atlassian's hosting, it's actually a different and much shittier version of the old on-prem Jira. Same goes for other Atlassian products such as Confluence.
It's no surprise to me that Atlassian is in trouble, as there's little reason I can see to use their products anymore, and they are just coasting on inertia at this point. Whereas 10 years ago, while it was still fun to knock their stuff, I had to admit they were actually pretty decent.
I see, they did the 'new recipe!' thing.
Thanks!