https://www.axios.com/2026/05/28/ai-spending-roi-enterprise-costs
Archive link https://web.archive.org/web/20260528114303/https://www.axios.com/2026/05/28/ai-spending-roi-enterprise-costs
Why it matters: Companies that rushed to embrace AI are now confronting ballooning IT costs, uncertain productivity gains and growing employee skepticism.
Driving the news: Microsoft canceled most of its Claude Code licenses, in part over costs, according to The Verge, and Uber's COO said AI costs are getting "harder to justify."
An AI consultant tells Axios one of their clients recently spent half a billion dollars in a single month after failing to put usage limits on Claude licenses for employees.
Companies are citing AI's ability to automate jobs as a cause for layoffs, though Anuj Kapur, CEO of CloudBees, told Axios that workforce cuts may simply be "the only lever they can pull" to offset their AI bills.
Consumer sentiment around AI is also nosediving, and employees are rebelling against the use of the technology at work.
What they're saying: The enterprise is undergoing a "healthy swing" away from AI overuse — or "tokenmaxxing," the push to burn as many AI tokens as possible — Ali Ansari, CEO of model training firm Micro1, told Axios.
Ansari hopes this correction will push companies toward more efficient AI use.
While the market views these tools as working equally well across the enterprise, Ansari says "the reality of AI right now is that it only works for coding."
That disconnect can drive up IT bills without leading to high return on investment in agents, he said.
Friction point: Corporate AI adoption is running into four unique problems.
Use cases: "Most people default to automating tasks they dislike rather than tasks most valuable to the company," Sophia Velastegui, CEO of Velastegui Ventures and former chief AI officer at Microsoft told Axios. Instead, they should focus on using AI to drive revenue.
Costs: One CTO told Axios that employees were using AI models to check the weather. That gets expensive fast: Enterprise AI plans are not truly 'all you can eat,' and even simple chatbot queries can carry heavy token costs.
“World calculator” becomes a more apt description for these things by the day when I try to use them at work I swear to god
Sounds like companies fear that they are losing control over the employee 🤔
Here’s the thing that a lot of people in corporate don’t understand about deadlines: They are completely arbitrary and often completely fictional. They know this too! Because every time a deadline is missed, nothing happens. We call it a “miss” and designate a scapegoat who takes on a majority of the blame.
When people/the media constantly double down on the productivity gains, what they aren’t mentioning is that productivity in and of itself is vibes based. The economy is vibes based.
I am going to try (but will probably fail) to enjoy my weekend before I come back to this bullshit