this post was submitted on 08 May 2025
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Nothing is vectored, everything is outlines and masks on masks on masks. So when someone sends me a letter sized document without the bleed (becase it never has bleed), i have 2 dozen groups i have to sift through to try and add bleed as best i can. Nothing is print ready, even from "professionals" sending me their ad copy. Canva is designed aroind web, so when amateurs use it for printing, it compounds all the problems, and Canvas instructions for designing for print are next to useless, even if the customer somehow managed to read them.
About a million years ago I worked for a company that used a product. About 2 or 3 hours of every day was dealt with inefficiencies and issues with the product.
One day I got kind of fed up with it I wrote them a long detailed support ticket of the worst grievances. I mentioned that I was using their product in a professional capacity and that if they made these changes it would go a long way towards making their product more marketable to everyone else that was using it in a professional capacity.
I didn't hear anything else about it for a good three or four months. One day I got a message back thanking me for my request. They sent me a $50 gift certificate and a T-shirt, and claimed the update later that month would be a significant improvement to everything I listed.
They absolutely nailed it and I now only spent 15 minutes a day dealing with the product.
As much as I would hate the idea of helping a multi-billion dollar company for free, It might be worth mentioning their shortcomings as a professional printer, If they send you a request up to the project management and devs it might make your life better.
do people not use the templates with safe zones that i've seen every single printing service provide? even if they can't figure out how to put a pdf in Cava, they could at least draw their own lines where they kinda should be