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Ford had to hire back former engineers to fix mistakes made by its automated systems
(www.theverge.com)
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And that’s basically it!
Well he's being honest in admitting his mistake. In 20 years in the corporate world I've never seen an exec do that.
There's no way that this is honest, no-one could possibly have been as stupid as he's pretending that they were.
Or a manager, or a middle-manager. Actually anyone that is not directly working on improving the product, that is 50% of the employees of any company.