this post was submitted on 29 Sep 2026
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[–] auzy1@lemmy.world 111 points 12 hours ago (6 children)

I'm going to lose my mind if I get any more support tickets where someone has cut and pasted the output from Claude instead of telling me what the problem actually was.

My job has basically turned into guessing what bad info Claude has given

[–] jj4211@lemmy.world 15 points 7 hours ago (1 children)

My god, had someone send in a merge request with utter garbage, with Claude describing some nonsensical "root cause" as to why a function didn't work. Claude made two changes:

  • If the current scheme failed, use an entirely different scheme it claimed the software supports that does not work and was never documented as a way to work.
  • If that scheme fails, swallow the error and don't report the problem, leaving the problem silently in place but out of the user's view at least for a short while. This is actually the change that 'fixed' the problem.

So I needed to know the debug data for what really went wrong, but the submitter got all pissy and said Claude already sorted it out and why can't I just accept their slop merge request as-is, refusing to believe that all it did was catch and silently drop any and all errors associated with the code instead of fixing it. Wouldn't run the procedure I stated would show them they had messed up data as a result of their 'fix'.

[–] victorz@lemmy.world 5 points 4 hours ago

Absolutely infuriating.

[–] raman_klogius@ani.social 14 points 9 hours ago (1 children)
[–] meme_historian@lemmy.dbzer0.com 6 points 9 hours ago

Only one step away from becoming a reverse centaur

[–] tempest@lemmy.ca 26 points 10 hours ago (2 children)

Just complete the AI slop trough and copy and paste the ticket back into Claude to fix and open an MR and then have Claude review it and merge and then when there is a bug repeat the process.

I honestly don't know what people are thinking, both employees and employers when people start copy pasting LLM shit. Why do I need you if all you are is a glorified macro? I strongly suspect the human is there to be the fall guy when the LLM invariably does something really stupid.

[–] Lili_Thana@lemmy.dbzer0.com 29 points 10 hours ago (1 children)
[–] Witchfire@lemmy.world 1 points 2 hours ago* (last edited 2 hours ago)

Tom still used AI — and that's fine. Encouraged, even ... This is kinda only half serious. AI is great — use it all day. Just don't be a pipe. 🥩

That site is still promoting AI. So close, so damn close

[–] kibiz0r@midwest.social 8 points 9 hours ago (1 children)

I strongly suspect the human is there to be the fall guy when the LLM invariably does something really stupid.

This has a term, actually! “Accountability sink”.

Yes, like a heatsink in a computer, your job is to soak up all the damaging and unwanted aspects of what the “real” and “valuable” main components decide to do, so that consequences never reach any decision-makers.

Fun!

[–] StabbingSky@lemmy.zip 1 points 7 hours ago

Decision makers are often set up as the "fall guy", but the consequences are getting a huge severance package and an even more lucrative c-suite position at another company.

Honestly, until recently the PotUS was a fall guy for most of congress's shit

[–] makyo@lemmy.world 27 points 12 hours ago

Work slop! Just love people using LLMs to hand the heavy lifting over to me.

[–] criss_cross@lemmy.world 4 points 9 hours ago

I don’t even get tickets. I get tagged into a slack thread full of slop trying to guess why I am here and what I’m supposed to do.

[–] jaybone@lemmy.zip 4 points 10 hours ago

I have narrowed the containment of the isolation.
Now I’m verifying the resolution path of the indicators.
Permission to accumulate the resolution of the transformation.

I know what all of those words mean individually…