this post was submitted on 06 Oct 2026
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Pretty ridiculous that they've made tech that requires you to fight the machine to use. And that's the basket they're throwing all their eggs into.
I use it in my job and it has increased my productivity so much that my work hours are basically halved. I don't understand what you guys mean by fighting the machine?
I'm the most senior tech support with coding background and I'm blown away by Claude. I do have to interact with it a lot to get to the root cause of a ticket - is that the fighting you're talking about?
Idk, I don't use it for work but in the limited interactions I've had with ai it's required arguing with to get it to actually give me correct results. Most of my experiences with it are when it's shoved into places it doesn't belong. Customer support, search engines, contact forms etc
Fair enough. I just see that as part of the process. If we didn't have to guide them, they'd have our jobs already
They do have our jobs - I can't remember the last time I've called a customer service number and didn't get an AI voice bot as the T1 support. I also can't remember a time where the AI voice bot was sufficient at T1 support, I've always had to ask for a human anyways. But they've taken those T1 support jobs, even though they're ludicrously bad at them still.
Yeah but that sucks. I don't want to have to argue with a bot too get some customer service. It's already taken their jobs and it's not ready or fit for purpose. Which is why it's ridiculous.