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Valve "played capitalism so well they broke it" and now Steam can't be replaced
(www.gamesradar.com)
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So this guy admits that Steam is the best right now...
I would move on if a better alternative emerged. But at this point it's not just the store, but the utility. Steam lets me add whatever games I want from any source and use their interface to make controllers work, tweak graphics settings, etc. Hell, I'd say I like it better for that use than for the paid games. I don't see anyone else ever doing this.
It's also a matter of trust for me. Valve have earned my trust over the years by not being shitty, so I've stuck with them. Epic can give me all the free games they want, but I don't trust them. Same if some other company came out with a better store/launcher. If the company sucks, I don't care how good the app is.
Or at least by not being the shittiest, it's kind of a pragmatic balance, yeah some shittyness but only as much as they must incur for some publishers/developers to approve being in their ecosystem. Sharing a game library within a household is more complicated than I would like for example, owing to DRM restrictions. Steam has gone out of their way to try to make it more possible, but it's still a pain by its nature.
GOG takes a harder line that is easier for me, but misses out on a fair number of titles as a result. Which is why I prefer throwing the money at GOG to very strongly make clear my preference.