this post was submitted on 29 Aug 2025
878 points (98.7% liked)
Technology
74692 readers
2762 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related news or articles.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
They could hire a person to take orders. Companies just want to use AI. Even AI has issues. Big companies can afford people.
But are the AI issues cheaper than the corporate infrastructure around hiring and paying employees and losing the occasional customer? If AI is more profitable, they don’t care. The only thing that’s mattered for decades now is what the bottom line says, no matter the cost.
No, but AI kiosks are a resource and employees are a cost. So spending more on AI looks better on paper.
You can label it whatever you want. There are going to be API fees or development costs for AI, so whatever box they want to put it under.
I'm surprised they're not hiring people in third world countries to take the orders since it's through a microphone.
Or just making people order through their phones and use the drive through as a pick up point.
This is an American company, their customers would probably react poorly to hearing a foreign accent come through the speakers
Visions of ICE running in to take the machines away.
ICE vs. Clanckers, now that's a match I wasn't expecting
Everyone has already been conditioned to be okay with "John" from Hyderabad speaking to you in incomprehensible accent on every customer service line. So this wouldn't be any different.
AI=always indians.
"eh? eh? Go back to Canada!"
Employee make line go down. AI make line go up.
Debateble....
AI makes revenue go down, stock value go up. The real economy doesn't matter, only Wall Street vibes.