this post was submitted on 03 Jun 2026
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Happened to me once. I did not know who he was in told him so. It's possible the guy was bluffing. He claimed to be some state senator.

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[–] Hadriscus@jlai.lu 8 points 5 days ago* (last edited 5 days ago)

So, not customer service but yeah, around ten years ago at an antique bookstore in Marseille.
I was shopping with a friend, visiting that shop for the first time. We were looking for ancient stuff, books that smell like vanilla and attic. It was our thing at the time.

Anyway, there was the shop owner (I assume) and a single client in his 60s dressed a bit extravagantly, little golden glasses and all. Unfortunately I can't remember what prompted the line, but we exchanged just a little and when we asked something about him, he did this raise-eyebrows-little-smirk-slide-glasses-down suggestively and goes "don't you recognize me ?". I was taken aback and went uuuhh.... nooo...? and I think what mental image he had of himself got hurt a little that day. Or maybe not. But I did not ask who tf he was.

I surmise he might have been a semi famous author or something. Or maybe it didn't have anything to do with writing, but the context seemed to suggest this.

[–] stoly@lemmy.world 6 points 5 days ago* (last edited 5 days ago) (1 children)

I had a colleague say something like "we are bit short staffed so thanks for being patient" which just pissed up this entitled woman who then started spouting about how she worked in HR and she wanted to know who the manager's name was. Just going on and on and eventually I just yelled out who the name of the manager was, which somehow short circuited the diatribe. Somehow she was one of those people who could become offended by a genuine "thanks for the patience".

[–] HubertManne@piefed.social 4 points 5 days ago (1 children)

Im a bit conflicted on this. When service is usually good and its not going as well as it should a thanks for patience is a nicety. If it keeps dragging on and become severe it becomes sort of a. Hey worry about getting work done and pairing down the que and don't worry about apologizing for it as its gone beyond a minor inconvenience. Its time for magement to think about vouchers or something. Then also you get all the businesses now, especially with phone support, who under staff and so thanks for your patience is just business as usually as they intentionally provide poor service (not the individual people its the company that has a policy of doing it poorly)

[–] stoly@lemmy.world 6 points 5 days ago (1 children)

It wasn't even bad service. We sold watches. It was the sort of "I will help you as soon as I am done with this customer" thing.

[–] HubertManne@piefed.social 2 points 5 days ago

yeah I mean if the wait is to long in that scenario then leave. When I go places I just see a line and am like. nope.

[–] HeyJoe@lemmy.world 6 points 5 days ago

At my job about 15 years ago we had some sales rep who thought he was hot shit. He was old and i think he did bring in decent sales. He was also an olympic gold medalist from a soccer team like 50 years sgo. So whenever he called our help line for IT support he would blast that line off basically every single time. Everyone knew and it was basically a huge joke because you knew it was coming. Everyone hated that guy, thankfully he was old so he ended up retiring i think several years ago. As far as i know despite him threatening people with that line i dont think he actually got anyone in trouble, probably because its not like we didnt help him and was treated the same as everyone else.

[–] ClockworkOtter@lemmy.world 6 points 5 days ago

I work for the NHS. I'd lose my job if I told anyone what famous people I've worked with.

Not that I have met anyone famous at work.

[–] Ryanmiller70@lemmy.zip 3 points 4 days ago

My manager at my last job (grocery store in Missouri) loved telling about the time Chuck Berry's sister came in and said this. Apparently she was a massive bitch who thought everyone should worship the ground she walked on cause of her brother who was a creep with how he handled his restaurant down the street. Like she was demanding stuff be free for her.

[–] thesohoriots@lemmy.world 5 points 5 days ago (1 children)

I knew a guy whose dad was a high-up at a well-known snack company. We got some rotations of experimental beef jerky.

" Experimental Beef Jerky" is the name of my new Bluegrass/Metal Bee Gees cover band.

[–] Witchfire@lemmy.world 4 points 5 days ago (1 children)
[–] davidagain@lemmy.world 1 points 3 days ago

I forgot what the questions were this far down the page.

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