this post was submitted on 22 Apr 2025
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Typical 7 news sensationalism, it was a tech issue on the frontend affecting app and web services. Transactions worked fine, no one was 'locked out' of their account.
Last line of the article:
Pain in the ass, sure. But not as bad as all that.
Mate I literally posted this because I was locked out of the app for 3 hours meaning I could not withdraw money I needed to. It came back up around 6:15, I know because I was checking it every ~10 minutes.
Does CBA not add a virtual card to the phone's wallet? I don't need to actually open my bank's app to make a purchase swiping my phone. I only need to unlock the phone (and you can configure it to make small purchases with the phone locked if you like).