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Completely different use cases.
Matrix is shared interest groups.
Signal is for personal communication.
I've come to distrust Matrix, the metadata leaking is one thing but then combine that with the fact that .org is basically the default server and you almost have to federate with it, and they were started as an Amdocs project before spinning off into "the matrix foundation," and Amdocs is Israeli, and while I don't have PROOF they're connected with Mossad I'd rather not chance it.
Plus, the apps all sucked last I used them, Element was the best and it was still buggy as all hell, and the Linux app is just an electron wrapper, and it was too hard to use for most of my "normal" friends (I agree, they should get good, but they do not get good, what should I do hold 'em at gunpoint and install Fedora, my options are limited). And the rooms had such a bad CP spam problem they stopped them from being publically searchable, you (now still?) have to know the room's addr to join. Even still, with that CP problem, it becomes hard to reccomend family/friends to make an account. I don't want to see that, I don't want them to have to see that, and I don't want them to think I want to see that and judge me because of spam in the RasPi room because I'm the guy that recommended the app, I don't need that in my life.
Signal requiring phone numbers is also not my favorite, and the single point of failure is not the best either. Better than Matrix imo, but still. Also last I used it they still supported SMS and when a contact would delete Signal without deleting their account, the message would still try to deliver through Signal instead of defaulting back to SMS, so I'd have to switch my default to Messenger every time I wanted to talk to them and back to Signal when I was done. That was annoying.
Now happily using Delta Chat, easy onboarding for "normals," low (no?) metadata leaks, webXDC seems cool, p2p video/audio calling, multi-relay support for resiliency, groups (but anyone can kick anyone, they're meant for known contacts or family more than matrix-like rooms), no discoverability so nobody gets your acct by just having your phone number or etc (so my friend doesn't have to worry about their abusive ex finding them on it like on IG or Snapchat), due to those last two things it doesn't seem to have the same CP problem as Matrix rooms, channels are pretty neat, you can share location for increments between 30min and 24hr, bunch of cool stuff!
Isn't Signal a CIA honeypot?
The CIA financed Signal (I believe they stopped a few years ago), however that was never really secret. It also happened in simpler times, in the earlier days of internet and mobile phones. In general it's quite plausible that the CIA just wanted a really secure comms system that people they wanted to undermine regimes could use.
Contrast this with how the FBI and the Australian feds bankrolled Anomphones, which they then used to read the communications of criminals. That was kept secret until they were ready to brag about it.
My understanding is that the CIA also funds TOR, because they want to use TOR.
Ehhhh idk, afaik jury's still out on that, but imo "could be."
That's partly why I use Delta Chat instead actually. Only partly, but it makes the list.
Even still, gun to my head, I think I'm picking Signal over Matrix as far as who I trust a little more. Not that I trust either entirely, and DC I trust more than both of those, but there's always the possibility of some vulnerability if not a full backdoor. At least DC is FOSS and decentralized, I honestly doubt there's a "backdoor," but never know who has a 0-day.
Only because nobody answered with this one:
IRC
Decentralized and an open protocol. Client setup to connect is not so straightforward, but it's a one and done. Very robust.
I'm allergic to centralized communication schemes, though I do use signal to communicate with one person.
I want to research some of the other suggestions that have been brought up, so thank you for the post!
Do you want it to be so complicated that no one you know in real life is able to use it for more than two weeks before they make some kind of mistake or change that deletes their entire message history and identity? Matrix
Do you want a slim chance that friends and family might use it, but you have to listen to privacy nutjobs tell you your app is a CIA NSA PsyOp and you might as well cc: potus(at)whitehouse(dot)gov all your messages, it's run by an american non-profit obviously it can't be trusted? Signal
I don't use either, bcz I use simplex in my personal life. It is really quite great!
I actually prefer XMPP. It's also less of a hassle to set up than Matrix and the protocol is much more mature. There are still issues, but it's rather functional for audio and video calls (if you're using a supported client).
Edit: For clients, I use Cheogram on Android and Profanity (which is a TUI) or DinoX (for calls) on Linux.
I prefer matrix for two main reasons:
- I can host my own server (and I do)
- It's not centralized
As a bonus it has briddes for almost anything you can think of, so I use the signal bridge.
Simplex
Matrix is nice but it’s clear they’re appeasing more towards shareholders than the community, self-hosting via Docker Compose was a PIA as there are 4-5 services that need to talk to one another.
My wife and I use signal. It has more features (encryption included) than regular texting.
I'm aware of decentralized alternatives but convincing my wife to use those (with the potential extra setup) would have been to much to ask. It took me years to get her to use matrix and that's super easy to get up and running.
This is how I explained Matrix to my mom: its like an email address, but for chat. You can chat at me, even if we aren't using the same server, like someone can send an email from Gmail to Hotmail. She got set up and promptly went back to texting me every dang time.
Try Delta Chat, it's even more like email but for chat (it runs off off Chatmail relays, it's literally email but for chat).
But more importantly it's easier to use, I'd have to set my mom up on Matrix but on DC I just sent her the invite link, she downloaded the app and made an acct (and may have had to click the link a second time to get to me but still), it was easy as hell! Then next time we were together I had her open her phone and I set her up with a few extra relays for redundancy. And she actually uses it now! It's basically a whatsapp clone UI wise so I guess that helped, and at first she'd text me and I'd reply on DC until she started remembering DC exists.
My dad's a bit better, all I had to say was "it's encrypted" and he made an acct and hasn't used SMS with me since lol.
That is where signal once shined before they removed the capability of being default sms app
That's why they removed it actually, people think being the default SMS app means you're actually sending encrypted messages now. Nope, it just means you're sending regular old SMS but with thr Signal app.
Currently me and my friend are using a self-hosted server with Matrix, and Sable as a client.
Sable is the only one with Discord-like functions out of all the clients I've tried, all the others falling very short.
Besides that there is Fluxer, which is far more feature complete than any Matrix client. It has some key features holding it back, though, which are no Federation yet, and no E2E encryption yet. But otherwise setting up your own fully functional server is incredibly easily.
- If you have a targeted group/peer need then whatever they are using or whatever you all decide right in the beginning - I'd suggest Matrix or some other decentralised alternative, definitely not Signal.
- Matrix had the huge opportunity to be "the messaging app" but they neither became good at corporate usage and definitely ended up sucking at personal usage. They started doing too many things, at once, and while completely ignoring the individual user.
- If you want a wider general acceptance then sadly Matrix is DoA. WhatsApp becomes a huge choice outside USA and China but it has started becoming shittier by the day and looking at who has become WhatsApp's global head now, I don't think it's gonna get any better (check his last "app" or company's screenshots and come here if you don't end up vomiting). So Signal or maybe some other similar app. You are limited by societal trends and acceptance here, not the tech or finesse or privacy of an app.
- If you just want privacy and a simpler app, proven (at least so far), then well Signal it is, as much as I hate it for reasons they decided to make it a centralised messaging app and then stuffed crypto in it etc.
Signal is more stable & simple to set up. So for its intended use, getting people to actually talk to me on it, it's better.
Matrix is obviously better as a Discord replacement. It doesn't require a phone number which is also good. Not centrally managed so easier to decouple from big tech corruption. So it is better in those ways.
Signal is a centralized, US-based service which requires your phone number (thus your real identity, IE name and address), has social networking graphs of everyone you talk to, and must forward that information to the US government when asked, as well as (by law) not tell you that they've been asked to do so. During the Obama era, 60 NSLs were issued for this private information every single day.
People overlook its privacy concerns for the same reason they do with apple: it has a shiny interface and is easy to use, and makes people very attached to it. Behind all that, is a surveillance network that its creators have explicitly said they do not want it to be able to run in a decentralized, private manner.
It has a long history of privacy offenses below (such as refusing to publish its server's source code for years, its reliance on other US tech services (amazon, google), US-government funding, and a US-defense-tank friendly administration) which get ignored or shouted down by many of those above. See the article below.
Pretty much any alternative is better, as long as its not hosted in a five-eyes country, and especially if it doesn't require phone numbers or real identities like signal does.
I personally have been using SimpleX for friends and real life contacts, and Matrix for larger more anonymous group chats.
I use both. No, really.
If one's intent is to connect with as many people as possible, having as many messaging/real chat apps as possible is a good idea (imo).
That's why I have WA, DC, Stoat, Signal, Matrix and IRC.
I use matrix with a bunch of my friends to replace discord and and it is quite good. The main draw for me was the awesome client options like fluffy chat, commet, and sable.
I created this to help find active matrix rooms https://activematrixrooms.com/
I feel uneasy about Signal being an app centralized in the USA, but it is the only one streamlined enough to be usable by non tech-savvy friends and family. I wonder if it will fall prey to Chat Control in Europe, so the time to explore alternatives will soon be upon us.
So far, I have heard of XMPP, Matrix, Delta chat and SimpleX. Never got friends to switch to XMPP or Matrix for more than one conversation, so I guess we're just f*cked.
Signal. Matrix was made by Israeli spyware company Amdocs and when an employee was asked about it after the split to a UK company they pretended like Amdocs wasn't caught in multiple global spyware scandals already.
So neither is the answer, I guess. We're cooked.
For easy privacy the answer is Signal. If you want to put in effort then SimpleX or others seem better.
Matrix MIGHT be okay if you self host it, but I definitely wouldn't trust the main Element hosted server. But the dev team sketches me out too hard so I'd just pick alternatives.
Matrix is literally an open standard, use a server and client written by people you trust, or write your own.
Signal is made by a private company and is completely closed source.
Signal is open source but it's hosted centrally. So you're trusting their server.
Matrix is a protocol it's not hosted anywhere. But the primary developer and host instance now called Element.
But it being created and initially bankrolled by an Israeli spyware company known for creating backdoors, and the lead devs still refusing to acknowledge that doesn't inspire me much more confidence.
If you want privacy SimpleX seems like better option than Matrix.
I'd go with Matrix. I use it as my main messenger and I've actually set up my own self-hosted instance. It works perfectly for both 1:1 conversations and managing my tabletop RPG groups. Voice chat through Element Call is fantastic – honestly, it's a solid alternative to Discord.
What I really appreciate is the control I get from self-hosting: I have complete autonomy over the server and data for both my personal messaging and community spaces. For RPG campaigns, the room structure and customizable permission system are ideal. The voice quality is reliable enough for long gaming sessions, and everything feels more private and independent compared to relying on Discord.
I've been using XMPP the past two decades. I use it because I haven't found something that's better.
XMPP is the standard messaging protocol. I recommend Conversations for android, but of course any worthwhile protocol has multiple independent frontends.
Both ! Use Matrix with tech savy friends and Signal with your family
Signal. Requires little technical knowledge, other then knowing about end to end encryption and why its important
I would like to use matrix since if anything, I think its cool. But noone I know would be remotely interested.